QUESTION AND ANSWERS
What is the best way to contact you?
PLEASE DO NOT LEAVE VOICE MESSAGES.
Best is to contact me via this website (contact us) or by text at 512-921-8447.
Where are you located?
AS OF DECEMBER 23rd, 2017 OUR WIMBERLEY STUDIO IS CLOSED. Our Wimberley STUDIO has moved to DRIPPING SPRINGS, Texas. We also have an EVENT-based studio in Harlingen, Texas. All sessions are by appointments; no walk-ins.
I purchased certificate-voucher, how can I redeem it?
Please contact us via this website (contact us) and we will send you a code to register.
What days are you open for business?
We are open by appointment only. (No walk-ins).
What ages do you recommend?
6 months (or) sitting on their own, up to 16 years for girls, boys up to 8 years.
What does the photo session include?
Everything your child needs. We provide the wardrobe, accessories, props, wings & enchanted fairy garden. Up to a 60 minute session plus our extensive education and expertise.
How do I register for a photo shoot?
You can register under "BOOK NOW".
Do we have to purchase anything?
No, you are never obligated to purchase a thing. however, there is an initial investment.
What is your initial investment?
We specialize in Wall portraiture and with that said your initial-minimum investment is of a 16x20 or larger.
Do you offer smaller prints, digital files or photo packages?
Yes, after your initial/minimum investment we offer an A La Carte menu, Gift Portrait Packages..that include the traditional print sizes, storybook panels & slideshows. We do not offer digital files.
Do you offer frames?
Yes, frames are available for an additional price.
When do we view our images?
We normally do a view and order session right after your photo shoot. We recommend you place your portrait orders during that time. If you are not prepared to place your order at that time we will schedule a view and order session within a week.
Can we view our images on the same day?
Yes, because most of our clients travel 1- 6 hours from our studio we automatically do view and order session. So please be prepared to spend a little more time with us. We strongly recommend you bring someone that can watch your child/children during this process as they tend to get restless about this time.
How long do you save the images/files?
We normally hold the files for 60 days unless we hear from you asking us to hold them for a bit longer. However, we can not guarantee they will not be deleted accidentally.
What type of payment do you accept?
Cash, Debit, Major Credit Cards, No Checks.
Does the photo session fee include prints or digital files?
No , the photo session, sitting fee, photo shoot, creation session does NOT include any prints or digital files.
Do we get the digital files?
No, we do not offer digital files.
Can we buy the digital files?
We specialize in wall portraiture. We do not offer or sell the digital files.
What is "GLITZ” ?
It's a make-over for little girls; Includes a light make-over, hair-styled and lots of sparkles of pixie dust on finger & toenails. (not offered on teens or adults)
Do most people add “GLITZ”?
Yes! Most of our clients prefer to include “GLITZt” as part of the TOTAL EXPERIENCE. They will love it!!!
(99 % of our images on our website include "GLITZ")
Do you have costumes for adults?
Our studio specializes in children photography. However, we do have a limited amount of costumes for women. We do not have wardrobe for older boys or men.
Do you have anything for boys?
Yes we do!!! We are so happy to offer the experience for boys too!!! 10 months to 8 years. (No wardrobe for older boys or men).
What is the turn-around once I place my order.
Every image that you purchase will be treated like wall portraits, even the wallets. Normal turn around is between 6-8 weeks depending on my workload and the time of the year. (order must be paid in full before we start the ARTwork process).
What to Bring…
Shorts to wear underneath fairy dress, button down blouse or spaghetti top. DRY snacks for younger children.
If you are adding "GLITZ" PLEASE arrive with CLEAN & DRY HAIR and we'll do the rest. (Do not arrive with WET HAIR)
If you are NOT adding “GLITZ” PLEASE ARRIVE TOTALLY READY TO GO.
*PLEASE BE ON TIME AS THIS WILL CUT INTO YOUR PHOTO SESSION. IF YOU ARE 30 MINUTES LATE BE PREPARED TO RESCHEDULE DURING THE WEEKDAY. (WEEKEND WILL NOT BE AN OPTION).